Customer Testimonials

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Google May 6, 2021

Great experience working with Benny, Gus, Oli and Chris! A plus experience!!!

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Google May 4, 2021

Well staffed and capable.

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Facebook May 2, 2021

Great cars, great deals and especially great service and definitely go back and you must see Olí Ponce

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Google May 2, 2021

Today we bought a Nissan Altima at Hawk Nissan. Diana, Mallory, Oli were great to work with. We highly recommend buying a car from them. Great experience.

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Google May 1, 2021

Cheriee was a great help in helping me purchase a car that I will be taking half way across the country! I am glad we went with Nissan

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Google May 1, 2021

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Google Apr 29, 2021

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Google Apr 28, 2021

Olí was the best! He was helpful, kind and informative. I have been to several dealerships the past few weeks and nothing compares to the customer service here. There was no pressure at all so I felt comfortable and confident with making my purchase. I’m recommending Olí and his team to all of my friends and family.

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Google Apr 27, 2021

Service and sales departments are too notch. Honest and efficient.

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DealerRater Apr 26, 2021

We just purchased our Nissan Murano yesterday. Benny Lucas was our sales associate and he was extremely great to work with. He answered every question that we had and was very pleasant to talk to. We had a great expereience with him and with Chris Schlegel from finance. This was our second purchase of a Nissan vehicle.

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Google Apr 25, 2021

Today I purchased a vehicle from Cherie Bartlett and the whole process was amazing. Marty worked with me on my financing and explained everything to me from beginning to end. Marty went out and got me the best interest rate and went above and beyond for my financing. I am very happy with the ending results. Thank You Marty and Cherie for making my day!!!

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Facebook Apr 24, 2021

Really recommend them !!! Had a great experience very helpful and friendly staff!! Phil Cassata help me get my Car today ! Go get yours too! 🙂 ⭐️⭐️⭐️⭐️⭐️

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DealerRater Apr 24, 2021

Today we went in to buy my son's first car, Cheriee greeted us in the lot and was extremely nice. When our first choice didn't work out, she helped find other options and got Marty involved, needless to say we left with a new car and are extremely happy!!

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Google Apr 23, 2021

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DealerRater Apr 22, 2021

Great buying experience! Cherie Bartlett was great to work with. No pressure and great price. We continue to have great success with Nissan. Will definitely be back.

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Google Apr 18, 2021

Cheriee B was very helpful for my dad and I to find a car for me so that I can have a reliable car for my new job! We were able to reach an agreement upon a price that was suitable for the car and our budget. Thanks!

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Google Apr 11, 2021

Cherie was super helpful and helped us find a great car. She was super patient and answered all of our questions. Would definitely recommend!!!

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Google Apr 4, 2021

Got my Nissan here on my birthday yesterday! Amazing service and great car! Thank you so much Jaysen!

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DealerRater Apr 4, 2021

I finally got to take part in buying my first car and the people here made it a truly awesome experience! I was working with Cheriee Bartlett and Chris Schlegel, and they were able to help me find a great car within my budget, couldn’t ask for more.

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DealerRater Apr 4, 2021

Loved working with Cherie B and Chris S is purchasing our Nissan. Would recommend them to anyone, fries and took the time to really listen to what we wanted. Great selection allowed us to find the perfect car

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Google Apr 3, 2021

Excelente servicio de venta,precios y compre mi carro

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Google Apr 3, 2021

Cheriee was amazing. Quick and ready service go shop with HAWK

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Google Apr 3, 2021

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Google Mar 28, 2021

Very friendly people. Great service. Thank you Jaysen Russell, I love my Rouge

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Google Mar 28, 2021

Great place, people were very friendly and the sales guy Jaysen Russell was a down to earth very friendly got to know us and wasn't about selling the car.

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Google Mar 28, 2021

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Google Mar 28, 2021

Cheriee was very welcoming when I walked into the dealership. I explained what I wanted and she went beyond and above to get it. She was honest and told me all my options. The people who didn’t work with me were even kind. If you are looking to get a new car check Hawk Nissan and Cheriee out.

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Google Mar 27, 2021

Great dealership! Mallory was awesome and very helpful. Highly recommended!

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Facebook Mar 27, 2021

Hawk Nissan is amazing ! Great managers and great people to work with ! I love the environment and the Nissan brand !

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Google Mar 26, 2021

Mallory was great! Very quick and answered all our questions if she didn't know the answer she found out

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Google Mar 25, 2021

We purchased a Nissan Kicks from Hawk. Our Sales Specialist was Mallory McCarrell. One could accuse me of some bias, but let me tell you...I received VIP attention from Mallory and the team at Hawk. I was given a nice evaluation of my trade in. All paperwork was ready upon my arrival. Smiles and service from everyone All questions answered completely. I am already thinking about what my next purchase from Hawk and Mallory will be. Check them out they get a 10 on a 5 point scale from me.!

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Google Mar 23, 2021

Cheriee closed our deal and very friendly and out going person. Very attentive to our deal with our purchase NISSAN SENTRA2019 Finalizing my car deal (Phil cassata) initially sold us our vehicle this beeing our 3 hawk Nissan purchase overall very satisfied and highly recommended to anyone looking to purchase a new or pre owened certified vehicle Thank you for your services Sincerely, Jessica H.Vela

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Google Mar 22, 2021

Cherie was a wonderful sales person, so helpful and knowledgeable. This dealership is amazing and professional. Highly recommend!

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Google Mar 21, 2021

Mallory helped me get into a brand new car with great discounts and it was so quick and easy! She was upbeat and talkative which made the time fly by; by far one of the quickest and friendliest car shopping experiences I've ever had

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Google Mar 21, 2021

Cheriee provide wonderful service, energetic person that really goes above and beyond to get you the best ride for your money. Will recommend family and friend to go to Hawk Nissan of St. Charles. Keep up the great service to the customer. This dealership is amazing with best customer service experience ever.

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Google Mar 20, 2021

This service department Rocks! I have had problems with my vehicle and there technician figured it out! There new management and ownership far exceeded my expectations. Both service reps are extremely helpful and informative. As soon as I entered I was greeted by a nice lady in the front, the girls in cashier took care of me too, they are very sweet! Way to go HAWK NiSSAN TEAM! Keep up the good work!

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Google Mar 20, 2021

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Google Mar 20, 2021

Easy transaction and staff are very friendly! Thank you Marty Epstein!

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Google Mar 17, 2021

Overall very please and surprised with my experience! I had a very wonderful and fun experience with Hawk Nissan of St.Charles. Cheriee was so down to earth and helped coordinate a surprise car purchase with my dad. Everyone at the location was laid back with an upbeat attitude. Attitude is everything during these tough times in our world! Hawk Nissan in STC is highly recommended, the dealership where they treat you like family!

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Facebook Mar 17, 2021

AWESOME staff great prices all around that's the place to go

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Google Mar 14, 2021

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Google Mar 12, 2021

Awesome team to help me get a car. Thanks Mr.angel

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Google Mar 12, 2021

Cheriee and the whole staff were amazing and very helpful when I came in to sell my car.

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Cars Mar 7, 2021

The sales team members were so eager to help make my car purchase an enjoyable experience! Diana, the Internet Sales Specialist, was very friendly and helpful. She helped coordinate everything with the sales team perfectly! They sent videos of the car I liked. They were very friendly when I had the car inspected by an independent mechanic. When we agreed on a fair price, the sales manager delivered my new car and took my trade-in car back to the dealership! We completed the paperwork in five minutes at my home. It was such an easy and enjoyable purchase experience. I ...

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Google Mar 7, 2021

I was very pleased with the sales people. I was treated like I was a very important customer. I was very happy that I went to their dealership. I would recommend your dealership to everybody. They try to give their customers the best deal. Jaysen is a very polite and works with the customer to get the best deal .

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Google Mar 5, 2021

Purchased 4 brand new tires for a 1st time service and was treated like a long time customer. Super friendly and polite. From the sale to the actual service to the check out!

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Google Mar 3, 2021

Everyone was really nice. Angel was extremely helpful and made everything run smoothly, if you’re getting a car I’d go to him. First time getting a new car, thanks guys.

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DealerRater Mar 3, 2021

We had a great used car buying experience at Hawk Nissan. Josh and Diana were extremely responsive and helpful upfront via email as we were preparing to come in to test drive the vehicle, and Christian provided great support during the test drive and initial paperwork. Chris was excellent at helping us finish up the deal quickly as we were on a time crunch to go pick up our kids from school. When we ran into an issue with the check payment we had provided (days after the initial purchase), Marty was extremely understanding and reasonable to work with us ...

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Facebook Mar 2, 2021

El mejor dealer de los que conozco muy buen servicio de parte de los trabajadores

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Facebook Feb 26, 2021

This is a great place to buy a car and the best car manager works here named oli defiantly recommend oli to help you buy your car of your dreams

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Facebook Feb 26, 2021

Nice vehicles and good sales

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Facebook Feb 23, 2021

Great customer care. Salesmen are outstanding and want to make sure you find what you need. What’s in your price range. They are not pushy or over bearing. They let you know what they have and what’s the best price for you.

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Facebook Feb 23, 2021

Great Sales and Service! Ask for Oli!

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Facebook Feb 19, 2021

Great staff. Go see my boy Oli

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Google Feb 17, 2021

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Facebook Feb 16, 2021

Great service and friendly staff

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Google Feb 13, 2021

Me gusto el servicio y la atención al clientes perfecta se los recomiendo a Mauricio gracias por tu ayuda 👍

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Google Feb 10, 2021

Honest and fair. Service department is great as well!

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Google Jan 25, 2021

Service team Is the best !

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Google Jan 3, 2021

I had an awesome buying experience purchasing a 2020 Nissan Murano at Hawk Nissan. Benny and Chris were pleasant to work with and they answered all of my questions. The whole process was smooth and transparent. If you are in the market for a new or used car, I highly recommend going to Hawk Nissan!

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Google Jan 2, 2021

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Google Jan 2, 2021

Great car buying experience, Angel and Chris were extremely helpful through the entire transaction from test drive to scheduling our first service appointment. Couldn’t be happier with our new Frontier (one day in). Thanks guys!

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Google Dec 31, 2020

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Google Dec 29, 2020

Dealership is same as competition But service is outstanding

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Facebook Dec 25, 2020

Can not say enough about Hawk Nissan St. Charles!! Customer service is outstanding!! I tagged along with my son to buy his first car, they treated him amazing. From Christian in sales to the management team and meeting the guys from the garage, they really made my 18 year old feel important!! Thank you

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Google Dec 19, 2020

Great service

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Google Dec 19, 2020

Great experience buying my Nissan Titan a couple of weeks ago. Sales associate and finance team were easy to work with, and the service department did a great job on some requested upgrades, even taking the time to bring me into the shop to make certain I was comfortable with one of the features. Sale pricing definitely helped out my experience, but beyond that they were the easiest team to work with compared to any other dealer I have worked with in the past.

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Facebook Dec 18, 2020

We just got our 2020 spanking new SUV and we love it! ❤️ Huge thank you too Oli Ponce and Nikko Ponce for the hospitality amazing service, you guys are great! Wishing you Happy Holidays 🎄

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Google Dec 18, 2020

I had a great experience at Hawk Nissan! Benny and Oli were both extremely helpful. Benny went above and beyond in helping me find the right car for what I was looking for and helped talk through a number of different options-making what could have been a stressful experience very easy! I have also always had a great experience with Nissan Service and this time was no different-I worked with Tony this time and he was very fair and clear in explaining what maintenance my car needed.

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Google Dec 18, 2020

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Google Dec 16, 2020

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Google Dec 11, 2020

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Google Dec 2, 2020

(Translated by Google) Excellent purchase that I made ... very trained and attentive staff ... (Original) Excelente compra q realize...personal muy capacitado y atento...

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Google Nov 28, 2020

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Google Nov 18, 2020

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Google Nov 15, 2020

ANGEL did an excellent job helping us with leasing our maxima. We are so happy to see Hawk Nissan open in St. Charles!

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Google Nov 13, 2020

A big Thank-you to Angel Aguilar and the rest of the Hawk Nissan of St. Charles team for helping me transition into a new and safe vehicle!

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Google Nov 11, 2020

Excellent experience. Thanks to all. Especially Ben our sales rep.

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Google Nov 8, 2020

Will come buy another new car here

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Google Nov 4, 2020

Phil was great!!! This is the fourth car we have gotten from them since February. They are always honest and fast, definitely would recommend! Be sure and ask for Phil he will take good care of you!

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Facebook Nov 3, 2020

the quality service that you'll receive and remember to ask for me.ponce

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Google Oct 25, 2020

Best car buying experience anybody could ask for. Phil was sure to make everything perfect. The first-class experience, I would definitely buy from the Hawk Nissan again.

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Google Oct 24, 2020

Bought a new Rogue SV from Hawk last week. Hands down the best experience I have ever had leasing a car, and I have been leasing for many years. Our sales person Angel, was exceptionally great from beginning to end. Everyone working there was extremely warm and made you feel like family. I have never felt confident walking out of a dealership and knowing that I got an amazing deal like I did on Saturday. Thank you Hawk for the great experience, you definitely have a new client!

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Google Oct 23, 2020

I am a first time buyer, my sales rep. was Phil Cassata. Best Car Dealer in St. Charles! Thanks for helping me with my vehicle purchase. I'm very happy. 👍

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Google Oct 20, 2020

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Google Oct 20, 2020

Thanks for the excellent service, Phil. Superb service, I am very happy, thanks... I will keep my eye on your website from now on.

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Google Oct 17, 2020

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DealerRater Oct 16, 2020

Hands down the best dealership I have ever encountered! I received THE best customer service ever and everyone here treated me like family! I had the pleaaure of working with Angel and Phil who both were super patient and very helpful. I traveled from Peoria IL in a rental car and they even took me to drop off the car to making sure I made it home safe...the list goes on about the great service I received from everyone. I thank God I was steered in this direction coming from a person who does not have stellar credit but ...

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Facebook Oct 16, 2020

I know Mr Ponce personally great man with great morals he has honestly taken the responsibility of making sure your In a good situation during these turbulent and uncertain times thank you for always putting your clients first and if you haven't purchased a vehicle from him yet you owe it to yourself to experience how car buying should be tell him Nano sent you

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Facebook Oct 16, 2020

oli ponce, and hawks auto group st Charles oli Nikko, and pops earnie ponce will do whatever it takes to make sure you're treated with respect when you buy a car from them,these guys been in the car selling business for years they can get you driving 🚗 😉

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Google Oct 15, 2020

I had the best experience at Hawk Nissan Of St. Charles. My salesperson Phil Cassata was fantastic in helping find the best vehicle that not only was in my budget but had extras as well. He was kind, caring and professional. He made everything easy and fast. Whenever I decide to purchase another vehicle, I will definitely be back to see them. Thank you so much!

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Google Oct 12, 2020

(Translated by Google) Okay (Original) Bueno

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Google Oct 11, 2020

Phil was awesome. Very thorough and informative. I am happy with my purchase. I have to thank him again for the great deal he got me. FIVE STARS ⭐️⭐️⭐️⭐️⭐️

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Google Oct 11, 2020

Excellent service department very knowledgeable and experienced staff.

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Google Oct 9, 2020

Phil came in on his day off to help us find our perfect vehicle. He was knowledgeable, funny and great to work with. We actually got to shop and make our own decision without being pressured to “get the sale” like usually happens at a dealership. I would recommend any friends or family to Hawk Nissan to work with Phil Cassata!

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DealerRater Oct 9, 2020

Sales person Christian very helpful and not pushy. I am interested in his knowledge about the Altima and Maxima. I will definitely deal with him.

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Google Oct 8, 2020

Phil Cassata, the best guy when it comes to seeing/buying vehicles. They know their stuff and will work great with you. It gave me great prices and deals that you may not find anywhere else. Great Cars, Great Service and Great Team they have.

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Facebook Oct 6, 2020

Oli is the best salesman!

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Google Oct 6, 2020

The best car buying experience! I want to thank Nick and Phil for giving me the best deal and experience. Shout out to Hawk Nissan if you want a good deal they’re the one 👍🏽👍🏽 Perfect place to get a car.

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Google Oct 4, 2020

Wonderful experience! They were kind and very knowledgeable. They weren’t trying to sell me a car that would not fit my family. I would recommend this shop to anyone. They will treat you like family. Come here first when looking for a car! and look for Phil Cassata!! HE IS THE BEST!!!


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