Customer Testimonials
Always excellent service. Hawk Nissan service is the best dealership service that I have ever dealt with and I have owned cars since 1972!
Treated with very high respect, handled my car and what I needed done efficiently He is also very resourceful
Incredible customer service. Polite, friendly and professional Took the time to assist me in making the right choice for my new vehicle purchase
Nice and clean facility I believe it is on the expensive side but provides good service
I had such an easy time from the moment I walked in the door. I was greeted and welcomed to sit in a nice seating area. The test drive was great and the explanation of the car and its features was very helpful. i will definitely be back.
Hawk Nissan is the only place I will take my car to! The service staff is knowledgeable, friendly and genuinely focused on making sure my vehicle is well cared for and that I receive a good value. Drew was great as always on Monday! He helped me with the best tires for my specific driving patterns AND the price beat both Belle Tire dnd Discount Tire! Thank you so much!!!
Great service. In and out in a timely manner. Clean service department. Great experience. Would recommend
Came for some new Pathfinder technology assistance. They managed to get my questions / needs taken care of.
Drew explains everything well and works with me to get the best value Done ??
Always great service I drove a good distance to have my service done at the dealership because of the way I was treated
Treated me with TLC Kept me informed about my work and I always a pleasure to come there
The entire service team was competent, caring, and very helpful dealing with insurance and the entire process when I brought my Rogue in that was totalled
Totally satisfied from pickup till drop off back Andy cooperate with me whole time with everything
Very friendly and helpful Very friendly and helpful it was quick Very friendly and helpful it was quick on the service
Danny the tech was fine. He did his job to the point that he could, but the mechanic didn't do his job properly. I know my wife's AC is out, but he marked it green, when I know it's red. I was expecting someone to update me on it but they only updated me on the easy stuff and money grabbers like wipers which were totally fine when I used them earlier that day. Im not blaming Danny for any of this I'm blaming the mechanic.
I love working with Hawk because of Andy in service. He’s the best and the reason I go there. Thanks Andy!!!
he is to kind, professional and answered all of my questions He recommended me new tires on my vehicle since he knows how to treat customers i set up another appointment with him to get the new tires on my vehicle
My experience with this Nissan dealership has always been great. They are very friendly and courteous!
Andy has been my service manager for 20 years. There’s a reason I keep going back.
Great service team. Very professional and up front with issues that comes up Thank you will recommend your services to others
Drew walked me through all what is needed and made the appropriate recommendations. Kept me informed of the current service plan and offers and helped me made the decisions
Andy is an excellent customer service agent.Loved service video.all listen to our cincerns.
I paid for an oil change and a tire rotation. They did not rotate my tires.
Always treated well. Everyone in each department are very helpful. I have said what I need to.
We have worked with Andy for quite a few years and is a big reason why we keep coming back.
Great service department. Andy was great. Efficient, fast, courteous, helpful, honest and fair pricing. All good.
Always great service and thorough work on my car Friendly, efficient, thorough, reasonable price, satisfactory and accommodating
It is always clean, never pushy. I return because I trust my car needs what's recommended
Received prompt service And received great recommendations on future service items Clear communication and informed about the completion of the service
Efficient and clean facility, honest, friendly and helpful employees. On time appointments and care about your vehicle and keeping it serviced properly.
Got in and out in reasonable time. I like the mobile reviews after car inspection. Went smoothly
Andy and Drew are always helpful and friendly. No matter what problem I have, they make sure I'm taken care of everytime!
Great service. Very helpful. Quick easy drop off. pick up. No waiting. Good explanation of service.
Great service, friendly and professional staff. Sonny and Andy are always very helpful and knowledgeable.
Andy was super nice but he said he would give me a discount on the oil change and did not. My subtotal for approved services was around $31 dollars and after I declined the other items they tried to sell me my bill went up to $90. Then after I got home I received a coupon for $20 off that will expire before my next oil change. I understand I was charged the normal price but in that case I shouldn't have been told I'd get a discount and my subtotal should not have been vastly different
I made the appointment just one day prior and got everything I needed and more.
Very professional. Looked over vehicle and performed only what was approved. Great service. Price for oil change is very reasonable.
Service dept is awesome Andy is the best Easy Very easy, Andy is excellent. Very happy with Andy. Service amazing
Excellent service,but took an hour after my appointment time to get my car in Excellent service after my car went in
Everything was great They changed the oil & washed the car Everything was fine thank you
The reps were very helpful and the service tech seemed to do a nice job. I really appreciated everything
I took my car in regarding a re-call issue. The department was clean. The service reps were friendly and helpful and efficient in handling my issue. The wait area was clean and while waiting you could check out the many different Nissan models. Thanks to Hawk of xx .Charles
On time, fair, didn't upsell me unneeded service. Really terrific Super clean waiting area. Friendly staff. Capable snd competent service technician .
Great customer service and very knowledgeable Very communicative Great experience over all Great team and very responsive
Service, communication, and quality were very good! Andy and Tony did an excellent job and I will tell all my friends and family! Thank you, Nissan!
Dry efficient service and accommodated my schedule y letting me drop the car off the night before the service.
Pleasant, personable and professional Attentive service. A little more communication on progress while waiting would he helpful
Courteous, informative got me out in decent time. He did a good job in getting me out in time, and washed my car. Courteous and professional
Great service was fast and very nice servicemen friendly and helpful very good will recommend
Always a pleasure working with the service department and staff. Fast and efficient and can get in quickly
Arrived, and was greeted by the service advisor. The car was returned in a timely manner, actually faster than I expected. The cashier was great too. No complaints 🙂
Quick concise helpful attentive on the market terrific example of customer service On the mark and customer always number 1
A pleasant experience, very informative and helpful Very attentive to detail and explained everything in a easy way to understand
Very professional That's all I got Keep up the good work See you next time
Drew is always great and very helpful when making decisions for my vehicle! 10/10 experience!
The service department is excellent and honest. Friendly staff, great pricing, nice environment, will be back
Prompt service; everyone is very professional, courteous and friendly On time, fast, helpful, knowledgeable Understanding
Polite, courteous and professional. It was a pleasure meeting with the team and I look forward to seeing the service department again in the future.
Best service always accommodating. Will continue to come in to this location whenever I need service.
Without a doubt, your Nissan service department is my favorite! Drew consistently goes above and beyond to ensure I am informed and genuinely taken care of throughout every aspect of the service experience.
I know my vehicle is in the best hands, which is especially important since I purchased the Rogue for my mom. One of the things I appreciate most is the convenience your team provides—not only are you flexible with scheduling, but you also pick up the vehicle, service it, and return it without any hassle.
I truly love the entire service team, and Drew’s customer ... Read More DealerRater - Jun 8, 2026
PROFESSIONAL. GREAT SERVICE. KNOWLEDGEABLE ADVISORS AND STAFF. CONSISTENT. ALWAYS EXPLAIN WORK BEING DONE AND FOLLOW-UP.
Andy has always been an excellent service coordinator- honest and thorough with customers. Rito has been my mechanic for many yrs and is also always trustworthy and thorough.
I was late to my appointments 10 minutes however staff did take me in without any questions . I have a fleet vehicle so services are dictated by my company. The only think I asked is for the car to be cleaned , I think they only poured water . Still had tins of bug stains nothing was done !
In and out with no issues, very good people, nice to deal with, very friendly
Great service from the ream at hawk as always. Never a problem since I have been coming here. Tony and the service team are great.
Everything went well and took the 75 minutes Drew told me it would take. He also had it washed vacuumed and tuned my new I phone.
Very clean and everyone was very professional Very happy with the service. Always brought my car there. Never have to worry about My repairs getting fixed
I've been a customer for of Nissan for 15 years and counting because of your excellent customer service Andy always takes care of his customers and I trust him he is the reason I keep coming back all of your staff very professional and courteous
New to the dealership after leaving Gerald Nissan as their mechanic work and customer service is not very good. Easy to make appointment with Hawk, friendly staff, understanding, love the video of the inspection, and the wait time was half the time we would wait at Gerald.
Patient understanding with my situation and they work with you as they can also affordable don't treat you like a number just awesome services
- as a long time customer I'm always impressed with the friendly, professional, and courteous service provided -
Professional, nice and quick Everyone was very easy to work with. Setting up an appointment was easy and when I arrived, they got me checked in right away and completed the work quickly
They were quick and efficient. I appreciate they didn't try to upsell me on anything and just focused on what I came in for.
It was a very smooth experience from the beginning. Drew was transparent about weight times and any other issues that I had.
We were treated courteously and professionally. We appreciated the comfortable waiting area. We are glad to know about Hawk Nissan.
They were able to take me a bit earlier and as soon as they discovered the problem it was promptly fixed.
Receive a coupon in the mail. Took advantage of it. Service was great Thanks for the free water
I liked the video they sent when they were done. Clean waiting area. And gave me a good deal with my oil change
Poliite,kept me indoemwd,askwd a out all i needed liokwd at made repairs as discussed
Friendly quick take good care of my vehicle been a customer thru two cars. Since 2014
Always accommodating very friendly and tends to your vehicles needs They have a Very efficient system....
Quick, easy, and great service. Highly recommend this dealership! Quick, easy, and great service. No pressure, great communication. Good experience at this dealership!
Drew went out of his way at quitting time to give us towing and delivery info during our breakdown and was extremely kind and empathetic at our extremely stressful situation. Jose also did a wonderful job of repair and offered a complete clear explanation of our problem. Can't say enough about both - class acts and we're so very grateful. Thank you????
Excellent communication skills, very accommodating Service department makes you want to keep the Nissan car, due to the Excellent care and concern
Oil change, inspection & bubbles in front grill paint Replacing grill ordered new part scheduled replacement when comes in
The person that was helping me, his name was Danny. He helped follow through with the inspection of the rogue and found out all the parts that were effective on the steering. They did great work and the car is dependable now thank you Nissan dealer Hawk.
Efficient and friendly Service was 5 and efficient and people 5 and very friendly have a nice day good bye
They were very friendly and kept me informed. Work was done while I waited. The waiting area was well stocked with H2O and coffee. Work was done quickly and I was on my way home in a couple hours
Always great service, that is why I drive 1 1/2 hours to get there. Andy has been my go to guy for 26 plus years and he has helped my family get the best of the 7 cars we have purchased from the previous owner Fred . My brother was the floor manager
Everything was great except getting the tow for my car. That was a major problem. I had to call another tow company to toe me 3 blocks. It cost $130.00 . The Nissan tow company person did not do well in the beginning.
TOP SHELF!!!!! Also the manager is TOP SHELF Drew has done an OUTSTANDING JOB !!!!!
ust purchased an Armada from Ruben and Ed Obrien. Experience was ok. Everyone was super helpful nice but I expect that when I’m holding a check for 69k. I took stars off because We chose to finance through our credit union. We brought a check for full amount and made it clear that we were not interested in their financing. Ruben gave us a paper credit application, we said no, not interested . He said it’s the law “patriot act” blah blah. We asked to speak to Ed. Ed came over and said it’s just a formality for ... Read More DealerRater - May 5, 2026
Very fast and explained everything to me very well. I loved the video they provided
Great communication, honest and timely Got me in the Same day and had it ready and fully checked out in an hour
Quick and efficient The appointment was setup quickly. Drop off was efficient and the service was thorough.
Very friendly and did great work! Very friendly, and the service department did a great job on my Rogue!
Very accommodating, easy to reach, did what they said they would and went the extra mile
Got there early for oil change and tire rotation. Work was completed in expected amount of time. Everything good
Service adviser walked me thru the working of the Start Stop system. Pointed out the two symbols on the dash board for system status.
Excellent follow-through on scheduled work being done. Plus, provided outstanding communication and support. Thank you Andy!!